Use cases / 06
Use case 06 · Energy & Utilities
Leaving a supplier with weak exit terms
Limiting exit costs and securing knowledge transfer
- The problem
- You need to replace an incumbent, but the contract lacks exit obligations and allows for heavy disengagement fees.
- Why it happens
- The original deal focused on onboarding and price, leaving exit terms thin.
- The commercial impact
- High exit costs, handover risk and delayed transitions.
- How Arteze helps
- We review the exit provisions, negotiate capped handover fees and put an agreed disengagement plan in place.
What good looks likeA clear summary of your exit rights and costs, and a practical transition plan with handover milestones agreed with the supplier.
What you gain
- Smooth transition
- Capped exit costs
- Knowledge retained
- Less disruption
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