c.£1m
A UK insurer moving from one outsourcing provider to several
The client relied on a single managed service provider for most of its operations and wanted to spread that work across several specialist suppliers. We reviewed every existing contract as part of the change, designed the new supplier model and brought the outsourcing arrangements in line with the PRA's rules (SS2/21).
The result was a one-off saving of around £1m, about 30% of the client's material outsourcing spend, which was approved by its finance team. Around £600,000 of that came directly from the contract review. The client's COO is happy to act as a reference.